The features of the App, how to work with us, and things to pay attention to and be aware of, are as follows:
All orders are prepaid (in advance by the company), you don’t pay anything at the Restaurants, just collect the order and deliver it to the customer.
Delivery price starts from 14 to 38 riyals (depending on the distance).
The company’s commission is paid only on the day you work.
Priority in orders is given to the closest driver to the restaurants, (so please make sure to be in vital areas where there are many restaurants).
The account settlement is done on a weekly basis on the day the driver is chosen (which he chooses during the registration process).
Settlement is done through STC PAY transfers
On the day of settlement, the driver has to pay all the value of the orders which amounts have been collected in cash from the customer, and the value of delivery due to the Driver is calculated, and in the event that there are amounts owed to the Driver, they will be transferred to him, and if there are amounts owed to the company with the Driver, the driver is required to transfer The amounts owed by him on the settlement day and not to delay payment, in order to avoid closing his account by the company.
The representative should not cancel or terminate any order before it is delivered and receiving the full amount of the order (even if the customer requests to cancel the order)
In the event of a problem with the restaurant, a problem is reported from within the application in the same location as the restaurant.
In the event of a problem with the Driver’s car, please report a problem from within the application and attach a picture of the problem with the car
In the event of a problem during giving the order to the customer, please report a problem from within the application in the same customer location.
In the event the customer requests to cancel or change the order, please inform the customer of your inability to cancel or change and inform him to communicate with the application, and complete the delivery of the order to the end, and in the event the customer refuses to collect the order, please report a problem from the same customer location.